Google My Business

Google My Business 2.0

1 Module 12 Chapters 52 Lessons None

About this course

Case #2: CNC Cabinetry optimizes Google My Business listings for a multi-location business.

CNC Associates located in New Jersey is one of the Northeast’s largest manufacturers and distributors of Kitchen Cabinets, Countertops, Bathroom Vanities, and Vanity Tops. CNC Associates has been in business for twenty years and has roughly 300 independent dealers who buy and market CNC Cabinets to consumers.

CNC’s marketing agency, Titan Publishing in Tierra Verde, Florida specializes in digital marketing and handles CNC’s website projects, email campaigns, tradeshow logistics, social media and more — including directory optimization. 

CNC Cabinetry and their marketing agency used Google My Business to raise activity and awareness not only their own digital profile but the online presence of 78 of their preferred partners.

By automating the Google My Business listings of ALL their dealer locations with one post per week at the touch of a button, the team at CNC gave their dealers the gift of free marketing through Google Maps, promoted their product in multiple markets and ensured dealer loyalty.

Directory optimization allows a business to be served up in more searches. It’s tedious (but not hard) work, creating directory information that the search engine finds relevant. Until now directory optimization has been a manual process of finding photos, adding latitude/longitude and other data behind the scenes. And once it’s done, the impact is fleeting so a unique post must be created every week to achieve ongoing results.

When Titan Publishing found that dbaPlatform is the only tool for automated multi-location posting, it changed the game. Now suddenly, Titan could optimize infinite locations in one click. Titan simply offered to CNC a pilot program where CNC Cabinetry's profile could be cloned to all of their dealers simultaneously giving every single dealer a $250/month advantage — optimization of the greatest local directory-- Google, thereby producing thousands or hundreds of thousands of dollars of revenue right down the industry channel.

Titan Publishing reached out to dbaPlatform right away. Can this be done? Can we “syndicate” the content for our client’s dealer base?


dbaPlatform, the first of its kind, automates the management of business listings for Enterprise Clients and Digital Agencies. What Hootsuite did for social media, dbaPlatform does for Google My Business listings. The platform optimizes listings seamlessly, effortlessly, and with consistency across all locations. Just load locations and apply photos, posts, meta-data + more — across all the locations. Whew! What a time-saver. Never miss a location! Multiply efforts.

The agency researched the pilot program and realized that not only could the dbaPlatform accomplish the goal but dbaPlatform was the only Software as a Service (SaaS) available for managing virtually all aspects of GMB listings in one place and with one click. It’s the only option available — not only does it automate but it also schedules for agencies who want to:

  • Update business information;

  • Manage reviews;

  • Create, optimize, schedule and publish posts;

  • Create, optimize, schedule and publish photos; and,

  • Set up call tracking

The Results:

Map Views

The program brought 390,046 new Map Views, a 296% increase, which means nearly 300,000 extra local people were exposed to CNC and their dealer’s services or products. People were finding their listing. Prospective customers had driving directions, store hours, website, phone number and more all with one-click once they found the listing.


Search also more than doubled with a substantial 118% increase with the use of dbaPlatform. Appearing high in search results is a powerful place to be and certainly makes a difference when prospective customers are searching for a business’s services or products.


The 274,150 increase in Discover is also extremely valuable because this means 274,150 more people stumbled across the listing with CNC product before they even knew who they were. Being discovered and getting found on Google by people who were searching by keyword (not searching directly for the name of the business) means exposure to customers who weren’t aware of the business previously — new prospects.


Local search optimization with dbaPlatform is so valuable that even direct searches saw a 26,165 increase. This means that even when people were already directly searching for one of the businesses by name, they were finding the business more often!

Photo Views

The Photo Views more than tripled (a huge 210% increase.) The program generated almost 1 million photo views in a 6-month period. The dba photo tool allows the marketing professional the ability to add EXIF data and other important optimizations to photos before they’re scheduled and published to the listing. What can be seen from the data above is that using the photo tool made a major difference in how often prospective customers were viewing their photos, and in turn, finding them in search.

Phone Calls, Driving Directions & Website Visits

As a direct result of the syndicated program, CNC dealer received an extra 2,745 phone calls in the 6-month period as well as 4,229 additional driving directions. Website visits more than doubled with an additional 15,651 searchers delivered to websites.

Each of the 78 dealers paid nothing and only completed a simple form to allow access to the Google profile for posting purposes. With zero effort, each dealer (on average) achieved results like the numbers listed below.

Google Maps listings are the most important digital marketing vehicle for local businesses. Updating multiple listings is time-consuming and tedious, but it doesn’t have to be. dbaPlatform has proven success, like the case of CNC Cabinetry. When Google listing optimization is automated, it leaves more time for other important marketing initiatives.

Course Structure

12 Chapters


Chapter 2: Importance of Business Listings 4 Lessons

Chapter 5: Tips To Improve Google Places Page Ranking 4 Lessons

Chapter 9: How Can Restaurants Use Google My Business For Menu Listing & Local Posts 3 Lessons